Return the camera to the SeaLife Service Center for warranty repair or replacement.įor USA residents, please complete the service submission form or call/email SeaLife for return authorization at the contact information at bottom of this notice.įor residents outside USA, please contact the distributor/service center in your country.
The above situation only occurs in saltwater and not in fresh water. The camera may be powered on again when not underwater after drying the contacts and forcing off the camera by pushing and holding the power button for 10 seconds. When this contact corrodes a short circuit may occur between the #1 and #2 contacts causing the camera to lock-up and not power on while underwater. The gold coating on the #2 USB contact (2nd contact from tripod mount) will begin corroding after a several dives. Below are symptoms and details on affected cameras and steps to correct the problem.Īpplies to: Micro 2.0 cameras manufactured from May 2018 to July 2018 and serial number between E175200001 through E175200720.Ĭamera not powering on underwater (salt water only). We have become aware that certain Micro 2.0 models may contain an electrical fault with a USB contact that may cause the camera to not power on while underwater.
Service Notice SeaLife Micro 2.0 Underwater Camera
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